Returns & Exchanges
Due to the perishable nature of our food products, we cannot accept returns once an item has been shipped. However, if your order arrives damaged or incorrect, we offer a 100% satisfaction guarantee to ensure your experience is nothing short of perfect.
Inspect Your Order
Upon delivery, please immediately check your package for any signs of damage or missing items from your order list.
Document Issues
Take clear photographs of the damaged product and the shipping label to help our team verify the issue with the carrier.
Contact Support
Email our customer care team at [email protected] within 48 hours of delivery with your order number and attached photos.
Resolution Process
Once reviewed, we will issue a full refund to your original payment method or ship a replacement order at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing